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Status

System status.

A live view of the services behind Petwell. All times are UTC.

All systems operational

Last checked a moment ago · 90-day uptime 99.98%

Marketing site

Operational

App

Operational

Guidance API

Operational

Auth

Operational

Email

Operational

90-day uptime history

90 days agoToday

Recent history

Resolved incidents and maintenance from the past 90 days.

July 14, 2026Resolved

Guidance API slowdown

Generating check results took longer than usual for about 40 minutes during peak evening hours. The app and auth were unaffected throughout. Resolved by scaling the inference workers. No data was lost.

June 22, 2026Resolved

Email delivery delay

Transactional emails, including verification and receipt messages, were delayed by up to 12 minutes for a 25-minute window. The app remained fully operational. Resolved after our email provider cleared a queue backlog.

May 31, 2026Resolved

Scheduled maintenance

Planned database maintenance completed between 02:00 and 03:10 UTC with no user-facing impact. All services continued normally throughout the window.