Help center
Answers, and a way to reach us.
Common questions answered below. If you need something else, open a ticket and we will get back to you.
Getting started
New to Petwell?
Checks and guidance
How symptom checks work.
Photo guidance
Getting the most from photos.
Tracking
Weight, meds, and vaccinations.
Billing
Plans and payments.
Still need help?
Open a support ticket.
We aim to reply within one business day. You can also email us directly.
Email support
support@petwellget.com